Our services
Assessment, certificates of capacity and recovery support after an injury at work or on the road.
What it is
If you have been injured at work or in a transport accident, your GP is central to the process — not just for treatment but for the certificates and the plan to get you back to work. We look after both WorkCover and TAC claims.
Before you book
Anyone injured at work or in a transport accident in the Latrobe Valley, whether the claim is new or already under way. You can transfer your care to Flourish at any point.
WorkCover consultations are billed to the insurer and TAC consultations to the TAC rather than to Medicare. Bring your claim number and reception will explain how it works for your claim.
Book online through HotDoc or call reception on 03 5174 6711. Ask for a longer appointment if you need one.
What happens
01
The first WorkCover consultation involves assessment and paperwork. It needs more than a standard slot.
02
Your employer’s name, the date and description of the injury and your claim number if you have one. For a road accident, bring your TAC claim number.
03
Your GP assesses the injury and completes a Certificate of Capacity setting out what you can and cannot do.
04
Certificates cover a set period. We will book your review before that period runs out.
Common questions
They are not billed to Medicare. WorkCover consultations are billed to the insurer and TAC consultations to the TAC. Reception will explain how this works for your claim before your appointment.
Yes. Once you have a TAC claim number, the TAC pays your doctor directly for treatment of your accident injuries, so bring the number to your appointment. If you have not lodged a claim yet, contact the TAC on 1300 654 329.
Yes. Bring your claim number and any certificates you already have.
Your GP can issue a Certificate of Capacity at your appointment once they have assessed the injury.
The certificate can specify modified duties or reduced hours. Your GP will discuss what is realistic with you.
Also relevant
Employment medicals and screening, including the checks Latrobe Valley employers commonly require.
Skin lesion removal, wound care, contraceptive implants and other small procedures done in the clinic.
Everyday care when you are unwell, plus check-ups, prescriptions, referrals and results.
Online booking is available any time or call reception and we will find you a time.