- Fully bulk billed — no out-of-pocket costs
New patients
New to Flourish
Everything you need for your first appointment with us.
Getting started
Your first visit
02
Book a longer appointment
A first visit takes longer than a routine one. Ask for a long appointment so your GP has time to take your history properly.
03
Bring what you have
Medicare card, a list of your current medications and any letters or results from previous doctors.
04
Arrive a little early
There is a short new-patient form to complete before you go in.
On the day
What to bring
Your Medicare card
This is what makes your appointment bulk billed. Bring any concession or DVA card too.
Your medications
A written list or the boxes themselves. Include anything from the chemist or supermarket and any vitamins or supplements.
Your history
Specialist letters, discharge summaries, recent results and your immunisation record if you have one.
Transferring
Moving your records from another practice
You do not have to start from scratch. With your written consent, we can request a copy of your health summary from your previous GP.
Ask reception for a records transfer form or mention it at your first appointment. Your previous practice may charge an administrative fee for transferring records — that is their fee, not ours.
Your records belong to you. Changing GP does not mean losing your history.
Common questions
New patient questions
Yes, we do. Book online or call reception on 03 5174 6711.
Yes. Book online and if no times are available, please call us on 03 5174 6711 and we will do our best to accommodate you.
No. You only need a referral to see a specialist and your GP writes that for you.
Yes, and many families do. Book a separate appointment for each person so there is enough time for everyone — reception can arrange back-to-back times.
Yes. Choose when you book online or tell reception. You can request a female GP without giving a reason.
Tell reception when you book. Several of our GPs speak languages other than English and interpreter services can be arranged.
Make your first appointment
We are taking new patients. Book online at a time that suits you.