- Fully bulk billed — no out-of-pocket costs
Our services
Telehealth
Appointments by phone (video is available too) for existing patients, plus sexual health, babies and aged care.
What it is
Telehealth at Flourish
Not every appointment needs you in the room. A telehealth consultation lets you speak with your GP from home — useful for results, repeat prescriptions, follow-ups and referrals. Most telehealth appointments are by phone and video is available if you prefer.
- Follow-up appointments and test results
- Repeat prescriptions and medication reviews
- Referrals to specialists and allied health professionals
- Reviews of ongoing conditions and care plans
- Sexual and reproductive health consultations
- Care for babies under 12 months
- Care for residents of aged care
Before you book
Who it is for and what it costs
Who it is for
Existing patients — anyone who has had a face-to-face appointment at Flourish in the past 12 months. Telehealth is also available for sexual and reproductive health, for babies under 12 months and for residents of aged care. If you are new to the practice, please book your first appointment in person.
What it costs
Bulk billed for eligible patients with a valid Medicare card. Medicare covers telehealth for patients who have seen us in person in the past 12 months, with the exceptions listed on this page.
What happens
What to expect
01
Call to book
Call reception on 03 5174 6711 and ask for a telehealth appointment. Let us know if you would prefer video and check we have your current mobile number.
02
Be ready
Find a quiet, private place. Have your Medicare card and your medication list handy and keep your phone close — your GP will contact you.
03
Your consultation
It works like any other appointment. If your GP decides you need to be examined, they will ask you to come in.
04
Afterwards
Prescriptions are sent electronically to your phone or pharmacy and referrals go to you or straight to the provider.
Common questions
Common questions
Patients who have had a face-to-face appointment at Flourish in the past 12 months. It is also available for sexual and reproductive health consultations, for babies under 12 months and for residents of aged care.
Your first appointment needs to be in person. Medicare covers telehealth once you have an established relationship with the practice, apart from the exceptions above. You are welcome to book online.
Most telehealth appointments are by phone. Video is available if you prefer — let reception know when you book.
Yes, for eligible patients with a valid Medicare card.
Anything that needs an examination, a procedure, a vaccination or a test in the clinic. In an emergency, call 000.
Also relevant
Related services
General Practice Consultations
Everyday care when you are unwell, plus check-ups, prescriptions, referrals and results.
Chronic Disease Management
Structured, ongoing support for long-term conditions such as diabetes, asthma and heart disease.