- Fully bulk billed — no out-of-pocket costs
Help
Frequently asked questions
Answers to the questions patients ask us most. If yours is not here, call reception on 03 5174 6711.
Appointments
Booking and appointments
Book online at any time on our booking page or call reception on 03 5174 6711.
Yes. Book online and if no times are available, please call us on 03 5174 6711 and we will do our best to accommodate you.
Yes. Choose your GP when you book online or tell reception who you would like to see. Seeing the same doctor each time makes ongoing care easier. Meet our doctors.
Yes. Dr Tolu Adejuwon and Dr Cherry Pinili are female GPs. You do not need to give a reason.
Yes — between them our GPs speak Chinese, Malay and Sinhalese. Call reception and we will help you find the right doctor.
A standard consultation is a short appointment. If you have several things to discuss or need a form completed, please ask for a longer appointment.
Yes, for existing patients. Most telehealth appointments are by phone and video is available. Call reception to book. About telehealth.
New patients
Joining the practice
Yes, we do. Book online or call reception on 03 5174 6711.
Your Medicare card, any concession or DVA card, a list of your current medications and any letters or results from previous doctors.
Yes. With your written consent we can request your health summary from your previous practice. Ask reception for a records transfer form. New patient information.
No. You only need a referral to see a specialist and your GP writes that for you.
No. Patients come to us from across the Latrobe Valley. Finding us.
Fees
Fees and bulk billing
Not for most appointments. Flourish is fully bulk billed for patients with a valid Medicare card, so there is nothing to pay on the day.
Pre-employment medicals, ear syringing and travel vaccines have a fee. WorkCover and TAC consultations are billed to the insurer or the TAC. Pathology and imaging are billed by the provider you are referred to. We will always tell you about a cost before you commit. Fees and bulk billing.
No — everyone with a valid Medicare card is bulk billed on the same terms.
A fee applies. Call reception on 03 5174 6711 and we will tell you what it is before you book.
Services
Our services
Yes. Book a long appointment and mention the plan when you book. Plans are prepared by your usual GP or by the practice you are registered with through MyMedicare — Flourish offers MyMedicare registration. About mental health care.
Yes. Book a long appointment for a full skin check. Many spots can be removed at the practice. About skin checks.
Yes. Bring your claim number to your appointment. About WorkCover and TAC.
Yes. Medicare does not cover them so a fee applies — reception will confirm it when you book. About pre-employment medicals.
Possibly — call reception on 03 5174 6711 and ask. See all services.
Urgent care
Urgent and after-hours care
Call 000.
For urgent care, go to your nearest hospital emergency department. For health advice at any time, call NURSE-ON-CALL on 1300 60 60 24.
Monday to Friday 8am – 7pm
Saturday and Sunday Closed
Public holidays Please call to check
12 Deakin Street, Traralgon VIC 3844. There is ample street parking around the practice. Finding us has directions and travel times.
Still have a question?
Call reception and we will help or book an appointment online.